Certification Voucher Exchange Program
Eligible users can exchange their existing INE voucher or eLearnSecurity Infinity Voucher for the latest released vouchers free of charge.
See eligibility requirements and terms and conditions below.
Who’s Eligible?
To qualify for the voucher exchange, you must have one of the following unused and valid vouchers:
- eMAPT
- eCTHP
- eCIR
Sign up to participate.
Submit the registration form below once to secure your participation in the voucher exchange program.
FAQs
After submitting the voucher exchange form, please allow up to 4 weeks for processing. You’ll receive an email notification once your new voucher is added to your account.
You can use your new voucher once it has been added to your account and the new exam version is officially released.
If your original voucher is close to expiration when you submit the exchange form, email us at certifications@inecerts.com. As long as the voucher was active and unused at the time of your request, your exchange will still be processed.
You must submit your exchange request before the old certification exam is retired 一 this is typically 6 months after the new version is released. Exchanges will not be accepted after that point.
No, participation in the voucher exchange program is completely optional. If you choose to keep your original voucher, be sure to use both your initial attempt and free retake (if needed) before the exam is retired.
Old version exam vouchers are available until the new version goes on presale. Once the presale begins, the old version voucher will no longer be available for purchase.
The previous certification exam and related learning path content will remain available for 6 months after the new version is released. You’ll need to use your original voucher and access content within this period.
No. Only completely unused vouchers are eligible for exchange. If you’ve used any portion of the voucher (including starting the exam), it cannot be swapped.
No. Each certification is tied to a specific exam version. To earn the new certification, you must take and pass the new exam.
No subscription is required to exchange or purchase a voucher, or to take the exam.
However, the updated Learning Path for the new certification may only be available to certain subscription tiers.
You have 180 days from the date your new voucher is added to your account to take the exam. If you fail your first attempt, your free retake must be used within 14 days of that initial attempt.
This typically means the email you entered in the form doesn’t match the one associated with your original exam voucher. To resolve this, email us at certifications@inecerts.com with the correct email address. We’ll take it from there.
You may be ineligible if we couldn’t find an active, unused voucher tied to the email you submitted. If you think this is a mistake or you used the wrong email, contact us at certifications@inecerts.com for assistance.
Terms and Conditions
- Upon confirmation of eligibility, you agree to exchange your current existing voucher for the updated version.
- All new vouchers granted through this exchange program will be standard certification vouchers, not “infinity” versions.
- Your new voucher can be expected in your account in up to 4 weeks after submission of the voucher exchange form, please note vouchers are non-transferable.